The Postmaster manages the FirstClass conferencing system and registers all new "sunyopt" electronic mail accounts. The Postmaster holds regular FirstClass training sessions and answers user questions.
Please contact the Postmaster with any questions concerning the status of your FirstClass account or to obtain an account and also to sign up for the next scheduled course.
Phone: (212) 938-5730
Internet and Network Access
Public access terminals providing Internet access are available for use by members of the College community in the library and in the computer labs.
For inquiries regarding network connections:
Phone: (212) 938-5721
Information Technology staff are available for consultation and support using PC software and hardware. Please send requests for assistance to the Help Desk:
Phone: (212) 938-5730
Or send a work order via interoffice mail.
Include the following information: name, department, phone number, room number and a brief description of the problem. Work orders will be scheduled as soon as possible depending on existing workload.
Contact Mr. Luigi Affortunato in Media Services for assistance in using Powerpoint software, or to reserve the LCD presentation systems for classroom use. Library staff also are available to provide assistance in the use of various software programs during the hours 9am to 5pm, as staffing levels permit.
Supported Computer Products
The Office of Information Technology regularly reviews and disseminates recommendations for institutionally-owned computers. These recommendations help limit training and support costs, make it possible for people across campus to work together and ensure access to the campus network. The Office of Information Technology is unable to provide support for computer systems that do not adhere to these recommended standards.
Individual units may have requirements for additional specialized software, but should make separate arrangements for providing support for these applications through licensed service agreements.
MS Office, Powerpoint, Excel, Word, Access, WordPerfect
Internet Explorer, Mozilla Firefox, Safari
HP Laserjet, Xerox Phaser
Web Page Development
Mr. Andrew Caster
Phone: (212) 938-5729